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VEMT - The Experience & Loyalty Cloud
The VEMT Experience & Loyalty Cloud

VEMT Hospitality Marketing Automation

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Happy people dining in restaurant demonstrating the benefits of Hospitality marketing automation.

Hospitality Marketing Automation saves time and increases impact

You know that many restaurants, hotels, etc suffer from a return visit rate of customers under 30%. Delivering Personalized Experiences to your guests can improve this dramatically, without costing you much time. You can use marketing automation to make guests come back more often and tell their friends about their great experience.  It all starts with reservations or site visits, after which you can improve retention dramatically by staying in touch. Marketing Automation is an important part of the solution.

Use cases for Hospitality Marketing AutomationFind yoursAnd ask us to make a start today!

Use case 1

Increase interactions

Stay top-of-mind. Automatically send emails based on (the lack of) interactions. Reservations, orders, visits, subscribes, inactivity, site visits, use of giftcards/ coupons… many more. Templates allow for a quick start.

Use case 2

Send Dining Memories

What’s nicer than a beautiful memory? Automate reminding customers about their dinner of 1 or 2 years ago. Smart: optionally only for inactive customers. For loyalty members, you can even store their company and the menu.

Use case 3

Review / Survey requests

Automatically ask for reviews or survey participation and process the results automatically.

Use case 4

Thank first-timers

Extend the first-time experience and send a ‘thank you‘ mail with offer to persuade them coming back soon.

Use case 5

Reservation Reminder

Increase show-ups and remind your guests friendly about the reservation for tomorrow. Automatically.

Use case 6

Birthday offers

Create offers to mail people with a birthday coming up. Or to their partners to help them organize a surprise dinner!

Marketing automation can bring many things to your restaurant, hotel, catering business or other hospitality or leisure business. At VEMT, we see that most of our clients benefit from the following results:

  • It helps collecting customer data automatically
  • It saves time, while keeping continuous and personalized customer engagement and interaction
  • It helps you respond at the most relevant moments; when an automation is triggered, you respond at the right time.
  • It increases loyalty, due to the fact that you stay top-of-mind and respond at relevant moments.

Don’t wait any longer and increase your marketing impact, automate work and collect data for even better interactions. Connect with VEMT to start quickly.

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