Our newest features: Marketing Automations for The Hospitality sector

On time for the holidays, VEMT launched a series of hospitality marketing automations. They are meant to save time and increase marketing impact for companies in the hospitality and travel sector. Just what they need right now.

Using VEMT Automation Flows, hospitality marketers simplify their lives and automate interactions with customers by delivering them highly personalized, automated and perfectly timed messages.

VEMT Hospitality Automations can be used stand-alone or as add-on to the ‘VEMT Loyalty and Experience Cloud’ to use with loyalty, coupons, referrals, etc.

Specific Hospitality Automations come next to the other automations VEMT already offers. The list of hospitality automatons contains examples like:

• Send Dining Memories; What’s nicer than a beautiful memory? Automate reminding guests about their dinner or event of 1 or 2 years ago. These reminders are smart: they are optionally only valid for inactive guests. For loyalty members, you can even store their company and the menu of the day, so you are able to include relevant pictures.
• Thank first-timers; Extend their first-time experience of visiting your location and send a ‘thank you’ mail with a relevant offer to persuade them coming back soon.
• Reservation Reminder; Increase show-ups and remind your guests that made an upfront reservation friendly about the reservation for tomorrow or even earlier. Automatically, and with a link to update the reservation if needed.
• Birthday offers; Create offers to mail people who have a birthday coming up. Or remind their partners as to help them organize a surprise dinner! Send a link to a part plan to provide some useful content as well, including the option to invite other guests. When your restaurant is the center of the organization, you will attract more guests.
• Review / Survey request; Automatically ask for reviews or survey participation and process the results automatically so you will have an insightful report generated for you.
• Increase guest interactions; Stay top-of-mind. Automatically send emails based on (the lack of) interactions. Reservations, orders, visits, subscribes, inactivity, site visits, use of giftcards/ coupons… many more. Templates allow for a quick start.

Don’t wait any longer and increase your marketing impact, automate work and collect data for even better interactions. Connect with VEMT to start quickly.