Program Metrics: How to Measure Program Impact? In each program (either Loyalty and/or CX Program),…
Marketers are confronted with amazing challenges during the growing Covid-19 or Corona Crisis. Recent developments in Europe and the US, following those in Asia, indicate that a global economic crisis is a real risk. Learning lessons from previous crises in how Customer Relationships can make or break a company, VEMT has created this mini-course for marketers. To support all marketers in all sectors in times of crisis, VEMT has made the course available for free now.
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Of course you can dive in deeper and use the reflection questions added to each chapter to explore further improvements. You can also connect with VEMT experts to discuss and provide feedback.